Shipping

SHIPPING 

Please allow up to 3 days to process your order. Once your order is shipped you will receive an email with tracking information. It can take up to 48 hours after you receive your shipping notification for your tracking details to become active with the courier.

We always strive to ensure on-time delivery, but there may be instances when packages may be delivered past the estimated date. For example, this may occur with split orders where we dispatch the order from multiple stores in multiple shipments to ensure that the order is delivered in full. Larger orders may also generate a slight delay.

****Please note that, due to COVID-19, Australia Post are currently experiencing a high volume of scanning errors and parcel delays******

FREE Shipping orders over $100
$15 Shipping orders under $99
EXPRESS Shipping $15 orders over $100
EXPRESS Shipping $30 orders under $99

 

We are still working to have orders processed and shipped as quickly as possible. However, there may be scanning errors and delays occurring

For rural areas, standard shipping can take up to an extra 7 business days.
 
QUESTIONS & ANSWERS

Can I change my delivery address after my order has been placed?

No, you can’t change your delivery address once your order has been placed.

Once you receive your shipping confirmation email, it may be possible for the carrier to change your delivery address or redirect your order. Please contact the carrier directly.